Our Metrolink M1 is the frequent link from Heworth to Concord, Washington, Fatfield, Shiney Row, Bournmoor, Fence Houses and Houghton-le-Spring. Buses run every 10 minutes on Monday to Saturday daytimes, then up to every 30 minutes in the evening and on Sundays. Connections can also be made at Washington Galleries with the X1 to Newbottle, Easington Lane, Gateshead and Newcastle.
As well as the frequent M1, we run the 922, which is a direct service between Heworth, Washington and Rainton Bridge Business Park at peak times - perfect if you work at Rainton Bridge.
Our Gold Standard charter will tell you what you can expect in levels of service and customer care. Find out more at by viewing our Gold Standard page.
MoneySaver fares
We've some great deals and offers to help you get the best value for money on your bus travel.
Our MoneySaver guide gives you through all of the fares and tickets that are available for travel on our services so you can get the best deal for your journey.
If an employer buys your ticket for you, you could save even more money on the price of individual 28 day tickets - contact us for full details.
On the route
Washington Galleries
With over 80 top name high street stores and specialist retailers, the Washington Galleries Shopping Centre has something for everyone. There’s also a retail park that’s a short walk away from the Galleries that includes Next, Home Bargans and Brantano Footwear.
Red arrows buses give frequent links and the Bus Interchange is the perfect gateway to the Galleries Shopping Centre. Our staff will be on hand to help you with travel queries from 0700 to 1900 Monday to Friday and from 1000 to 1800 on Saturday.
Help and Advice
We want you to enjoy using our services and are working hard to make sure you find them easy and reliable to use.
You can speak to Gary Lines (pictured) our Service Delivery Manager for the MetroLink routes, who will be out and about on the buses.
Our customer services team can be contacted by Freepost, telephone or e-mail
Contact Us
Cleaner buses - Our Kite Mark explained
Go North East has one of the cleanest bus fleets of its size in the country and to make it even easier for you to see how well your bus is doing to help look after the environment, we have introduced a new ‘kite mark’ on our buses.
Using simple illustrations based on a red kite bird taking flight, each symbol lets you see at-a-glance how each of our buses meet European standards on emissions. Find out more about cleaner engines.
