Pronto

Pronto X20 and X21 routes give you fast and direct links every hour to Sunderland and Newcastle City Centres, with buses running up to every 30 minutes between Bishop Auckland and Durham City Centre.

X20 runs from Sunderland to Bishop Auckland serving Houghton-le-Spring, Belmont, Durham and Spennymoor.

X21 runs from Newcastle to Bishop Auckland serving Gateshead and running non-stop to Chester-le-Street, then, Framwellgate Moor, Durham and Spennymoor.

MoneySaver fares

We've some great deals and offers to help you get the best value for money on your bus travel.

Our MoneySaver guide gives you through all of the fares and tickets that are available for travel on our services so you can get the best deal for your journey.

If an employer buys your ticket for you, you could save even more money on the price of individual 28 day tickets - contact us for full details.

On the route

Durham City

There’s always plenty to see in this picturesque historic city, built on the banks of the River Wear. Durham is a World Heritage site and has many historic buildings, quaint streets and a soaring Cathedral. Durham also has a variety of new and niche shops making it the perfect place for a great day out.

Chester-le-Street

Riverside, home to Durham County Cricket Club, and Lumley Castle are within easy reach from Chester-le-Street centre using our Lambton Worm 71 or Lime 78. The town also offers a great selection of shops and markets.

Bishop Auckland

The gateway to the Wear Valley, Weardale and Teesdale. Visit Auckland Castle, home of the Bishops of Durham for around 800 years, or Brandon Railway Path which starts near to the north side of the Newton Cap Viaduct and offers spectacular views of the Wear Valley.

Help and Advice

We want you to enjoy using our services and are working hard to make sure you find them easy and reliable to use.

You can speak to Jeff Hodgson (pictured) our Service Delivery Manager for the Pronto routes, who will be out and about on the buses.

Our customer services team can be contacted by Freepost, telephone or e-mail

Contact Us

Cleaner buses - Our Kite Mark explained

Go North East has one of the cleanest bus fleets of its size in the country and to make it even easier for you to see how well your bus is doing to help look after the environment, we have introduced a new ‘kite mark’ on our buses.

Using simple illustrations based on a red kite bird taking flight, each symbol lets you see at-a-glance how each of our buses meet European standards on emissions. Find out more about cleaner engines.