Monday to Saturday daytime buses run up to every 20 minutes on each route, with a combined 10 minute frequency running between Crawcrook, Blaydon, Metrocentre and Newcastle.
Monday to Friday early morning buses leaving Metrocentre for Newcastle before 0700 will call at all bus stops along Handy Drive, Colliery Road, Clockmill Road and Derwentwater Road to Teams, A184 Slip Road.
Gold Standard Ten buses run every ten minutes between Newcastle, MetroCentre, Blaydon, Ryton and Crawcrook on Monday to Saturday daytime, and every 20 minutes to Rockwood Hill.
The 'Ten' takes just ten minutes to travel between Newcastle city centre and MetroCentre so you can just turn up and go! Using Centrelink's dedicated bus route in the morning peak times makes sure you get a fast, frequent and reliable service into the City Centre.
Our Gold Standard charter will tell you what you can expect in levels of service and customer care. Find out more by viewing our Gold Standard page.
MoneySaver fares
We've some great deals and offers to help you get the best value for money on your bus travel.
Our MoneySaver guide gives you through all of the fares and tickets that are available for travel on our services so you can get the best deal for your journey.
If an employer buys your ticket for you, you could save even more money on the price of individual 28 day tickets - contact us for full details.
Along the route
Newcastle City Centre
The TEN takes you to the heart of Newcastle, giving direct access to the malls of Eldon Square shopping centre and Eldon Gardens, as well as Northumberland Street, Central Arcade and Grainger Market, also the many other shops, restaurants, theatres and bars.
The Gate in Newgate Street gives you even more choice, including the Empire multi-screen cinema and Aspers Casino, while in Neville Street there's the International Centre for Life.
For football devotees, St James' Park is home to the Newcastle United Football Club.
MetroCentre
With more than 300 shops all under one roof, MetroCentre has something for everyone, including major names like Debenhams, House of Fraser and Marks & Spencer.
There's also many smaller independent shops in themed areas such as The Forum, The Studio and Garden Court.
Help and Advice
We want you to enjoy using our services and are working hard to make sure you find them easy and reliable to use.
You can speak to John Morris (pictured) our Service Delivery Manager for the TEN, who will be out and about on the buses.
Our customer services team can be contacted by Freepost, telephone or e-mail
Contact Us
Cleaner buses - Our Kite Mark explained
Go North East has one of the cleanest bus fleets of its size in the country and to make it even easier for you to see how well your bus is doing to help look after the environment, we have introduced a new ‘kite mark’ on our buses.
Using simple illustrations based on a red kite bird taking flight, each symbol lets you see at-a-glance how each of our buses meet European standards on emissions. Find out more about cleaner engines.
