Here at Go North East we aim to provide the highest quality services for our customers. We are always pleased to hear of customers travel experiences with us – whether good or bad – and the comment form below gives you the opportunity do this conveniently.
We understand that sometimes things can go wrong and that when they do, you want issues to be resolved as quickly and efficiently as possible. We also want to hear when a member of our staff performs particularly well, so we can commend them.
OUR COMMENTS AND COMPLAINTS PROCEDURE
If you have a comment or complaint you wish to make about our services, following the steps below will make sure it is dealt with promptly and effectively. There are four ways you can reach us. We promise to respond within five working days.
By Web
Complete the form below and press the SUBMIT button
All fields marked * are mandatory.
Find timetables using our search: