Before we make any significant changes to timetables or routes, we always like to ask for feedback from our customers that use our buses. This feedback is taken into consideration when we are planning changes.
In this section you will find any live surveys, or our findings from surveys that have taken place. If there are no current live surveys you can always use our contact form to give us your comments or suggestions about our services.
| Questionnaire | Report |
|---|---|
| Route 19 and Service 318 | |
| Possible N10 night bus | |
| Diamond Survey | |
| Go North East leads the way in bus passenger satisfaction says independent transport watchdog | External link to Passenger Focus report |
| The key mobile - give us your feedback on our new mobile app | |
| Red Arrows wi-fi | |
| X9 X10 Tyne Tees Express | Results |
| Kingfisher 69/69A, 187 (July 2011) | Results |
| Lime "bike bus" survey (May 2011) | Results |
| Open Line | |
| Boldon Connections (March 2011) | Results |
| Gateshead Area (March 2011) (Angel, X25, Coaster 1, 2, Waggonway 28, 28A) |
Results |
| Wear Valley (March 2011) | Results |
| Chester-le-Street (March 2011) | Results |
| Houghton-le-Spring (February 2011) | Results |
| Red Arrows (January 2011) | Results |
| West Gateshead Consultation (August 2010) | Results |
| Hexham Area (May 2010) | Hexham Area |
| 25 / 25A (December 2009) | 25 / 25A |
| Laser, Magic Roundabout (August 2009) |
Laser, Magic Roundabout |
| North Sunderland (August 2009) |
North Sunderland |
| Fab56 (August 2009) | Fab56 |
| MetroLink (May 2009) | MetroLink |
