Throughout 2008, Go North East will continue it's "Open Line" sessions, providing customers with monthly opportunities to communicate directly with our decision makers in real time. Any aspect of our service to customers is open for discussion during these 3 hour sessions running from 1200 to 1500 on the following dates:
This facility is for Go North East customers, raising genuine queries only, although we are investigating the benefits of setting up a similar facility for enthusiasts. We can and will block any person who becomes abusive or wastes valuable time.
On these dates a live "chat" button will be on the
Go North East home page - simply
click on the button,
and post
your initial question. It would be helpful to give accurate details of your query so this can be assigned to the most appropriate person to respond to you.
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This facility is provided for customers to gain an insight into what you think of our bus network and the services we provide. |
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Your communication will be private and not seen by anyone else at the time, although feedback from the points risen may be used in the future. Your identity will not be published. |
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This facility is not a chat room, and we have the facility to terminate the communication at any time. |
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