Welcome to the Pronto X21, your fast and frequent connection from Bishop Auckland, Spennymoor, Durham, Framwellgate Moor and Chester-le-Street to Gateshead and Newcastle.
We run non-stop between Chester-le-Street and Gateshead Interchange to give you a fast journey and we’ve also got buses up to every 15 minutes at peak times between Durham and Newcastle – ideal for your commute.
Catch our Pronto X46 from Crook, Willington and Meadowfield to Durham with connections to Pronto X21 for Chester-le-Street, Gateshead and Newcastle.
Great Value Fares
Our Pronto routes are great value – travel all week between Durham and Newcastle for only £17 with our Angel WeeklySaver (and you can travel on our Angel too). Travel all week on our Pronto routes for only £22.50 with our Pronto WeeklySaver.
We've some great deals and offers to help you get the best value for money on your bus travel.
Our MoneySaver guide gives you through all of the fares and tickets that are available for travel on our services so you can get the best deal for your journey.
If an employer buys your ticket for you, you could save even more money on the price of individual 28 day tickets - contact us for full details.
Help and Advice
We want you to enjoy using our services and are working hard to make sure you find them easy and reliable to use.
You can speak to Adrian Strange (pictured) our Service Delivery Manager for the Pronto routes, who will be out and about on the buses.
Our customer services team can be contacted by Freepost, telephone or e-mail
Cleaner buses - Our Kite Mark explained
Go North East has one of the cleanest bus fleets of its size in the country and to make it even easier for you to see how well your bus is doing to help look after the environment, we have introduced a new ‘kite mark’ on our buses.
Using simple illustrations based on a red kite bird taking flight, each symbol lets you see at-a-glance how each of our buses meet European standards on emissions. Find out more about cleaner engines.