Gold Standard Ten buses run every ten minutes between Newcastle, MetroCentre, Blaydon, Ryton and Crawcrook on Monday to Saturday daytime, and every 20 minutes to Rockwood Hill.
The 'Ten' takes just ten minutes to travel between Newcastle city centre and MetroCentre so you can just turn up and go! Using Centrelink's dedicated bus route in the morning peak times makes sure you get a fast, frequent and reliable service into the City Centre.
Our Gold Standard charter will tell you what you can expect in levels of service and customer care. Find out more by viewing our Gold Standard page.
We’ve some great value tickets and fares for travel on TEN.
Our Cheap Day return tickets are available from just £2.40 or you can travel as much as you like from just £4 a day with a Buzzfare day ticket available from the driver.
Weekly saver ticket for just £12*
Unlimited travel on the TEN and 604 buses for just £12* a week between Greenside, Crawcrook, Ryton, Blaydon and Newcastle.
TEN Weekly Saver Plus for £18
Unlimited travel on the TEN and 604 between Hexham, Corbridge, Branch End, Prudhoe, Ryton, Blaydon and Newcastle.
Weekly saver, weekly saver plus and 10 journey tickets are available to buy on the bus from the driver.
If you travel on other Go North East services a Buzzfare ticket is the one for you. Tickets start at just £15.50* for a week or £57* for 28 days. There’s also 28 day and annual Buzzfare tickets available too! Buzzfare tickets are also valid for travel on all Go North East buses as well the TEN. Tickets are available from the driver and travel shops or save 10% by purchasing your tickets online
.
Plus, you could save another 25%, compared to the price of individual 28 day tickets, if your employer buys an annual ticket for you under our corporate discount scheme. Click here for more information.
*From 8 August 2010.
For 19-22 year olds our range of Get Around tickets give massive discounts with tickets offering unlimited travel starting at £3 a day or £13 a week!
The TEN takes you to the heart of Newcastle, giving direct access to the malls of Eldon Square shopping centre and Eldon Gardens, as well as Northumberland Street, Central Arcade and Grainger Market, also the many other shops, restaurants, theatres and bars.
The Gate in Newgate Street gives you even more choice, including the Empire multi-screen cinema and Aspers Casino, while in Neville Street there's the International Centre for Life.
For football devotees, St James' Park is home to the Newcastle United Football Club.
MetroCentre
With more than 300 shops all under one roof, MetroCentre has something for everyone, including major names like Debenhams, House of Fraser and Marks & Spencer.
There's also many smaller independent shops in themed areas such as The Forum, The Studio and Garden Court.
Help and Advice
We want you to enjoy using our services and are working hard to make sure you find them easy and reliable to use.
You can speak to John Morris (pictured) our Service Delivery Manager for the TEN, who will be out and about on the buses.
Our customer services team can be contacted by Freepost, telephone or e-mail
Go North East has one of the cleanest bus fleets of its size in the country and to make it even easier for you to see how well your bus is doing to help look after the environment, we have introduced a new ‘kite mark’ on our buses.
Using simple illustrations based on a red kite bird taking flight, each symbol lets you see at-a-glance how each of our buses meet European standards on emissions. Find out more about cleaner engines.
We want you to enjoy using our services and are working hard to make sure you find them easy and reliable to use.
Go North East has one of the cleanest bus fleets of its size in the country and to make it even easier for you to see how well your bus is doing to help look after the environment, we have introduced a new ‘kite mark’ on our buses.