This is the email address you provided when you registered for your key. If you are not sure which email address you have registered, or if you are experiencing difficulties please contact us on 0845 60 60 2 60.
If you are not sure of your password, please click on "forgotten password?" below and we'll send you a new one.
Unregistered key cards
If you have a key smartcard that you did not originally enter your details for, you should register it to ensure you can manage your account online.Register your key card
(you will need your key card number)
Welcome to the key, the smarter way to travel with Go North East
How the key smartcard works